Privacy Policy

This Privacy Policy explains how YDG JEWELS ("YDG," "we," "us," or "our") collects, uses, and protects your information when you visit ydgjewels.com or interact with us on social media, in marketing, or through customer support.

Information We Collect

When you browse our site, place an order, or contact us, we may collect: your name, email address, shipping and billing address, phone number, payment information (processed securely by our payment provider and never stored on our own servers), and general browsing data such as pages visited and device/browser type.

Shopify & Our Store Platform

Our online store is powered by Shopify Inc. When you make a purchase, your order and payment information is processed and stored by Shopify on our behalf, in accordance with Shopify's own Privacy Policy, available at shopify.com/legal/privacy. Shopify may also use cookies to help operate our storefront, process payments, and assist with fraud prevention.

How We Use Your Information

We use the information we collect to: fulfill and ship your orders, communicate with you about your purchase or customer support requests, send you marketing emails or texts if you've opted in (you can unsubscribe at any time), improve our site, products, and marketing, and prevent fraud and protect the security of our store.

Cookies

We use cookies and similar tracking technologies to keep items in your cart, remember your preferences, and understand how visitors use our site. You can disable cookies in your browser settings, though some site features may not function properly without them.

Third-Party Services

We may use trusted third-party services for payment processing, email marketing, analytics, and advertising (for example, Meta/Instagram and TikTok pixels for ad performance). These providers only receive the information necessary to perform their services and are contractually required to protect your data.

Your Rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of the personal information we hold about you. To make a request, contact us using the information below.

Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Our site is not directed to individuals under the age of 16, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at support@ydgjewels.com.